Privacy Policy

The following Privacy Rules-Policy and Terms of Implementation-Use, setting out the principles currently in force, apply to the privacy of visitor-member-customer information (hereinafter collectively referred to as “visitor(s)”), the protection, storage, processing-use-destruction of personal data (information), commercial electronic communications, and other matters at Rhow Tekstil Anonim Şti. and on our website www.rhowscrubs.com.

  1. Protection of Information

The measures necessary to ensure the security of the information and transactions provided by visitors and obtained from them have been taken by our Company or the relevant organizations, depending on the nature of the information and transaction, using appropriate technical and administrative methods within the limits of technological capabilities and cost considerations, in our systems and internet infrastructure. When you use our website, all credit card transactions and approvals are carried out online between you and the relevant bank or card issuer, independently of our Company; information such as your credit card “password” is neither seen nor recorded by our Company. Information entered on our website for membership, purchasing products/services, and updating information, as well as confidential credit and debit card information, cannot be viewed by other internet users.

  1. Methods of Collecting Information, Purposes of Processing and Transfer, and Personal Data Processing

Subject to taking the measures necessary to protect confidentiality and complying with all legal principles concerning the processing of personal data and personal data retention and destruction policies; and, where legally required, also requesting consent for certain practices; our visitors’ information regarding visits to, shopping at, and communications with our physical and virtual businesses, together with the other personal information detailed below, may be:

  • Processed by and shared among our Company, Rhow Tekstil Anonim Şti., as data controller, its business partners, successors, service providers-suppliers, and other third parties/organizations to be determined as required by the purpose of processing (including social media and online advertising operators) (depending on the circumstances, data controllers, processors and/or recipient groups);
  • Processed for legal reasons relating to customer experiences concerning products/services purchased or of interest, consumer rights, customer/member services, and the fulfillment of related commercial, financial, and legal responsibilities and obligations; to enable visitors to benefit from general and personalized products, services, and opportunities; and to carry out all kinds of product/service introductions, advertising, communications, promotions, sales, marketing, store card, credit card, and user/membership/customer information, transactions, and practices;
  • Accordingly, in the circumstances specified here and in which laws expressly provide for the processing and transfer of personal data; where the information has been made public by the data subject; where processing the personal data of the parties to a contract is necessary and directly related to the establishment or performance of any consumer, membership, or other contract; where necessary to fulfill any legal obligations as a data controller/processor; where processing and transfer are necessary to establish, exercise, or protect rights; and where processing and transfer are necessary for the legitimate interests provided for herein and by law, provided that this does not harm fundamental rights and freedoms,
  • Obtained and received through methods that are partly or fully automated or non-automated (from information provided verbally or in writing by visitors to our Company and the organizations mentioned above; from visits to and review of content on their stores and/or physical and virtual environments, including websites and mobile applications; from membership and transaction information on websites belonging to social media and advertising network operators; from physical and virtual/digital member/user and call center transactions and purchases conducted with our Company and the organizations mentioned above, as well as payment-collection-delivery-complaint-campaign-survey transactions relating to customer satisfaction and their legally required financial documents and other documents and records; and from written, verbal, visual, and technical data generated or obtained through the use of fixed and mobile internet and communication devices and/or mobile applications in various environments and locations), and, without exceeding statutory maximum periods and for a period determined in accordance with the nature of the information and the purpose of processing, recorded in written/magnetic archives in Turkey and abroad, stored, retained, preserved, made accessible, used, updated, modified, combined, reorganized, classified, disclosed, shared, transferred, or transmitted domestically and internationally among the persons/organizations mentioned above, and destroyed (erased, deleted, or anonymized), and otherwise processed and transferred by methods permitted by law (hereinafter collectively referred to as “processing” or “process(es)”).
  1. Use of Cookies and Similar Technologies on Our Website

We use cookies on our website at www.rhowscrubs.com, as well as on our other websites (“Websites”). Cookies are small text files stored on your hard drive through your browser when you visit our Websites.

Generally, no personal data is stored in the cookies used by our Websites. As a rule, cookie technology provides us only with anonymous data, such as which pages on our Websites an unidentified user has visited and which products have been viewed.

However, your personal data may be stored in cookies provided that your explicit consent has been obtained within the scope of the Privacy Notice.

For example:

  • To facilitate secure online access and avoid having to re-enter your username and password each time you visit the Websites, and to make signing in to our website easier and faster.
  • To make your use of the Websites more enjoyable and improve their usability and functionality, for example by recognizing you on your next visit and providing content tailored to your expectations and interests, particularly by making commercial offers based on your preferences and recent purchases, and to improve our offers.
  • To enable our system to recognize your browser, save your shopping cart between visits, or offer products that may be suitable for you on other websites (for example, products featured on websites containing content from our partners).
  • To compile traffic statistics and determine how you learned about our Websites.

If you wish to stop the use of cookies placed on the basis of your explicit consent as described above, you may withdraw your explicit consent as set out in the Privacy Notice.

In addition, you can prevent cookies from being stored on your device by adjusting the relevant settings in your browser. For details on how to do this, please refer to your browser manufacturer’s help section.

There, you will learn:

  • How your browser can notify you when a new cookie is received;
  • How to prevent your browser from accepting new cookies; and
  • How to generally disable the receipt and storage of cookies.

Please remember that you can always delete cookies already stored on your computer using your browser settings.

You can disable or delete similar functions, such as Flash cookies used by browser plug-ins (cookies used to enable image or audio content), by changing your browser plug-in settings or through the browser plug-in manufacturer’s website (for example, the Adobe Flash Player website).

Of course, your browser settings also allow you to view Websites without using cookies. However, where the use of the relevant cookies is essential, this may prevent you from using certain services on the Websites (for example, your membership pages).

  1. Your Personal Data Processed and Transferred and Your Legal Rights Regarding Your Personal Data

Dear Visitor, in addition to informing you of the methods and legal grounds for collecting your personal information, the purposes for which it will be processed, and the persons to whom it may be transferred and the purposes of such transfers, your personal information may include demographic member/user/customer information such as your first and last name, age/date of birth, gender, marital status, wedding date, whether you have children, means of transportation owned, region of residence, address and delivery address, education level, occupation/job, cultural, artistic, sporting, holiday, and other interests, hobbies, and habits; personal and official identification, ID number, and tax information; photographs, (for security purposes) video recordings and call center conversation recordings; shopping habits, preferences, likes, and related comments concerning clothing and all other products and services; campaigns, contests, surveys, etc. used or participated in, and their content; invoice details; payment methods; card and account information, excluding confidential information such as passwords; old and new mobile/home/work telephone and fax numbers; email addresses; attitudes and actions regarding electronic commercial and other communications; names, types, models, and codes of fixed and mobile devices used for various purposes; identifiers (cookies, web browser signals/information, IP, beacons, wired/wireless network connection information, etc.); advertising identifier information; social media profile and account information and activity; and your location data;

  • You have the right to learn and know whether your personal information is being processed and, if so, to obtain information about such processing, whether it is being used in accordance with its purpose, and the third parties in Turkey and abroad to whom it has been transferred, and to request information on all these matters. You also have the right to request the correction of incomplete or inaccurate information, its erasure or destruction in accordance with the legal requirements and procedures, and notification of this to third parties to whom the data has been transferred; to object to a result arising to your detriment from analysis of your information by automated systems; and to request compensation if you suffer loss as a result of unlawful processing.
  • Please be advised that you may contact our Company, Rhow Tekstil Anonim Şti., as the Data Controller, regarding all these matters.

Although the above information is provided to you in fulfillment of our obligation to inform you regarding personal data, please note that consent is obtained for all personal data processing activities, except where the legislation allows processing (including transfers) without the explicit consent of the data subject, and that no processing is carried out without consent.

Where your consent is requested, you may provide it in writing and sign at our stores, or, if available, on our website at www.rhowscrubs.com and through its application, in a digital environment (with the same legal nature and effect as written and signed consent). Specifically, after reviewing the personal data processing information provided at our store/website, you may examine the consent text presented to you in printed form, on terminal/register screens, on the tablets or mobile phone screens of store employees, or through a link sent by text message to the mobile phone number you provide. If you approve, your consent/approval will be complete once you confirm the accuracy of your information verbally, on screen, or in a digital environment and then carry out the steps indicated by our store employee (on screen and/or on your mobile phone, depending on the procedure and your preference). In addition, you may contact us at our address at any time to complete consent/approval procedures.

In accordance with applicable legislation and at the intervals specified in its personal data retention and destruction policies, our Company may partially or fully destroy personal information (by erasure, destruction, or anonymization). Visitors may also, at any time and without giving any reason, contact our Company through the communication channels listed below and complete the required legal and technical procedures to stop the processing of their personal data and/or commercial electronic communications to them. Upon receipt of an explicit notification/request on this matter, the processing of personal data and/or communications through the channels indicated by the visitor will be stopped within the statutory maximum period (processing and communications that are permitted, required, or mandatory under law will continue). Visitors may also request that information that is not legally required or permitted to be retained be erased or destroyed from the data recording system, or anonymized so that the individual cannot be identified while serving the same purpose. Applications and requests on these matters will be fulfilled within the statutory maximum periods or may be rejected with the legal grounds explained to the applicant (without prejudice to the relevant legal rights).

(Information concerning cookies and notifications on your computers and other devices, and the steps you can take to manage them, is provided above.)

  1. Third-Party Websites, Digital Platforms, and Applications

The privacy and security policies, terms of use and communication, and personal data processing terms of other websites accessed from our website apply to those websites. Our Company is not responsible for disputes, material or moral damages, or losses that may arise from the use of information on websites accessed for advertising, banners, viewing content, or any other purpose, or from the ethical principles, privacy and security principles, personal data retention and destruction policies, service quality, terms of use, cookies, web beacons and similar technologies, notifications, recommendations, or other practices of such websites (or other digital platforms).

  1. Responsibility

Visitors are responsible for the information they obtain from our Website or other websites/mobile applications linked from our Website, from any notifications, and from other departments or channels belonging to our Company; for decisions they make based on information, introductions, and advertisements communicated to them electronically, as well as any recommendations; and for all actions and practices they undertake and their consequences.

As we cannot know the legal or actual capacity of any visitor to our websites, their legal representatives are responsible for the use and information of children and other minors, and for the processing and handling of such information. Children and other minors may exercise their rights concerning their personal data (and, where applicable, communications) through their legal representatives.

  1. Purchases and Other Consumer Transactions

If visitors purchase a product/service as a result of being informed and/or receiving communications, information, notifications, introductions, and advertisements as described above, that transaction is also subject to the consumer contract they enter into with the relevant seller/provider in accordance with the applicable legal procedure. The consumer contract is governed by its own terms and applies between its parties.

(If applicable) When shopping on our Website, the terms of the pre-order information form and distance sales contract presented to you for each transaction will apply.

  1. Rights to Site Content

All information and content on our Website, and their arrangement, revision, and partial or complete use, are subject to all intellectual and industrial property rights and ownership rights belonging to our Company, except for content belonging to other third parties under our Company’s agreements.

  1. Amendments

Our Company reserves the right to make any changes it deems necessary concerning matters such as privacy, personal data retention, use and destruction policies, and website terms of use, as well as the products, services, and opportunities it offers and campaigns and similar matters. Such changes will take effect as soon as they are announced by our Company on the website or through other appropriate means.

You may contact our Company through the communication channels below to request further information on all these matters or to submit any requests or complaints. Where applicable law requires a particular procedure (method, timing, or form) for a request, that procedure must be followed.

Title: RHOW TEKSTİL A.Ş.
Address: Mono Plaza Mahmutbey Dilmenler Street No:19 - 1st Floor (Ground floor entrance from the outside) 34218 Bağcılar / Istanbul
Phone:+90 (533) 161 91 37
Email Address: Hello@rhowscrubs.com
Website: www.rhowscrubs.com

Your Identity and Contact Information:

Full Name:

TR ID Number:

(Passport or ID Number for Foreign Nationals)

Correspondence Address:

Mobile Phone:

Phone Number:

Email Address:

Data Subject Category:

Type of relationship with the company

☐ Current Employee

☐ Former Employee

Please specify the years you worked:

..............................................................

☐ Intern

Please Specify the Years You Completed Your Internship

...............................................................

☐ Job Applicant

Please enter the position you applied for and the date of your application

...............................................................

☐ Employee of a Member Company

Please specify your company's name and your position at the company

................................................................

☐ Employee of a Company from Which Services/Goods Were Purchased

Please specify your company's name and your position at the company

................................................................

☐ Other

Please describe your relationship

...............................................................

Please State Your Request in Detail

Select how you would like to be notified of the response to your request:

☐ I Want It Sent by Email

☐ I Want It Sent to My Address

☐ I Want to Receive It in Person (If it is to be received by proxy, a notarized power of attorney or authorization document must be provided.)

RHOW TEKSTİL A.Ş. collects the data regarding the applicant above to evaluate this application. It is recorded so that the applicant's authority, the nature of the application, the applicant's relationship with RHOW TEKSTİL A.Ş., and which data regarding the data subject are being processed by RHOW TEKSTİL A.Ş. can be fully determined and a response can be provided within the legal timeframe. RHOW TEKSTİL A.Ş. reserves the right to request additional documentation to ensure these determinations are made correctly and to prevent the unlawful sharing of personal data. The applicant is responsible for any incorrect, incomplete, or outdated information provided in the request.

The information regarding your application will be recorded for 2 years.

Applicant's Full Name:

Application Date:

Signature:

Contact us